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Student License Renewed, Program Won't Work

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I successfully renewed my license for the student edition and downloaded and reinstalled Vectorworks 2019 but the program will not work. When I open the program, it asks if I want to choose my computer as my primary workstation and then tells me that activation over the internet is required. Then it quits. Does anyone have any suggestions for how I can resolve this?

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@jess.in.bloom could you provide us with the following information:


Win- Dxdiag


Mac - System report


Instructions HERE


Feel free to contact tech support at anytime at tech@vectorworks.net 


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I was able to run Vectorworks 2019 successfully in the past so that shouldn't be the issue. I'll have to get a computer with more memory to run any more recent editions but I should be fine for the 2019 edition.

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