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Selection from color pallet issue

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I'm having an intermittent issue selecting colors from a vendor pallet, say Sherwin-Williams. Usually I'm unable to select but once in awhile it works. No problem selecting from the standard color palletes. Anyone else and is there a fix? I'm using an iMac Pro with trackpad, latest Catalina, and both VW 2020 and 2021 with the same results..

Edited by Allen Brown
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