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VectorWorks Crash

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One of our users experiences that VectorWorks crashes regularly, first she gets a black screen after which it changes to white. after this comes Wattman's message as shown in the picture below:https://ibb.co/Z88qvxJ . Anyone have an idea what this problem could be?

 

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More information about what version of VW, what operating system, and what the user is doing before the crashes would help with debugging this.

 

This is not a usual occurance. Take a look at this thread for some basic troubleshooting.

 

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