Jump to content
  • 0

"Vectorworks will now quit..."


ebisese

Question

Just got a new computer, OS 10.15.6 and upgraded my VW program to 2020. I work with an office 70 miles away. We have three serial numbers. No one uses the computer at the office when I'm not in that seat. But- I have gotten kicked off the past four mornings and today about once an hour. Does anybody know what could be going on?

 

 

Screen Shot 2020-09-17 at 3.13.31 PM.png

Link to comment

3 answers to this question

Recommended Posts

  • 0

Some things to check.

 

1. Make sure that the other two computers are actually using the licenses you think they are. The last 6 digits of the serial number in About Vectorworks are the unique part.

 

2. Have someone in the office turn on the computer, launch VW, and quite VW. Make sure the computer is connected to the internet when this happens.

 

3. Contact Tech Support directly. They may be able to tell you "where" (at least the IP address) the serial number is in use.

 

4. Could someone have possibly "borrowed" a VW serial number and installed it on a personal computer?

 

HTH

  • Like 1
Link to comment

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Answer this question...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...