THE INEVITABLE LOSS OF THE DONGLE

[ramachandra]

As soon as i got VW11.5, i knew I was going to have to ask this question. I lose things; wallets, numbers, cel phones, keys; its what i do. And, of course, the inevitable happened. Has anyone had to get a new dongle to replace a lost one? I have heard one horror story where Nametschek made a person buy a whole new software package just to get the dongle. ON a related subject, couldnt you make a little extra cash at the company if they could include an optioinal junp drive within the dongle; uses less usb ports, one less dongle to lose(and making the loss more catistrophic, I know) and further more, if you attach dongle to your keys(sensable) and then have to go unlock something, is there a way to not quit the program just to unlock a door?

[Bart Rammeloo]

You should ensure your dongle - just like you would ensure every other piece of hardware you own. It should be ensured for the price of the licence.

[td4stage]

I am very sorry for what has happened...unfortunately I can't give you any real advice other than what I do. I just attach a huge (I think its 6-8 inches long) key chain. I haven't lost one yet over 3 or 4 years now. And I am a key loser! :-)

[Suporte Técnico]

The best thing you can do is contact directly your dealer for further instructions.

Only them can point you the solution for this case.

If your "dealer" is NNA, you can contact him directly.

[ramachandra]

So,

I learned a number of things this weekend. First, even though it is evil-dongle-free, I never want to use 8.5 or for that matter oS9 ever again. Also, customer service is really nice over the phone in doling out the right amount of empathy . If you lose your's it will cost $25.00 plus shipping to get it the next day provided, of course, that your registered. So, just remember to schedule your dongle losses between 9 and 5 pm monday through Friday and the worst that can happen is a day of work and two days lunch money lost.