Hi. I am still using Vectorworks 2013. I haven't upgraded because I don't use it often these days but I do need to be able to open my archived files. I have it installed on 2 machines. On one it works fine but on the other it has stopped working. I can open files but as soon as I navigate anywhere in the drawing the window goes completely black. If I try to use a tool there is a floating window which drags and multiplies across the screen. Sometimes windows flash and resize. I did a complete manual un-install following the online instructions and removed all pref files and support files as well as the base application and re-installed from the original CD but it is exactly the same. I did manage to run the Service Pack 5 update in the hope this may fix things but it didn't. Is there something else I need to uninstall to ensure that the re-install is completely clean? Any tips greatly appreciated.
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JenK
Hi. I am still using Vectorworks 2013. I haven't upgraded because I don't use it often these days but I do need to be able to open my archived files. I have it installed on 2 machines. On one it works fine but on the other it has stopped working. I can open files but as soon as I navigate anywhere in the drawing the window goes completely black. If I try to use a tool there is a floating window which drags and multiplies across the screen. Sometimes windows flash and resize. I did a complete manual un-install following the online instructions and removed all pref files and support files as well as the base application and re-installed from the original CD but it is exactly the same. I did manage to run the Service Pack 5 update in the hope this may fix things but it didn't. Is there something else I need to uninstall to ensure that the re-install is completely clean? Any tips greatly appreciated.
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