Rich Fagan Posted April 26, 2020 Share Posted April 26, 2020 Hi, Can someone tell me why I can only use 2 DMX universes on vision 2020, yet when I bought Vision 2019 I bought a pro licence which is 4 universes. I have to say I think the support on vision is atrocious and very disappointing. Quote Link to comment
SCParker Posted April 26, 2020 Share Posted April 26, 2020 Email your sales rep. Vision paid has a cost from year to year for the extra universes. Unfortunately, the Service Select people do not seem to speak with the Vision people when renewal time rolls around. My sales rep usually gets it fixed in a matter of hours. Quote Link to comment
Rich Fagan Posted April 26, 2020 Author Share Posted April 26, 2020 Thanks for this, I will give them a call in the morning, why is the support for vision so bad? Quote Link to comment
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