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Section viewport not working - red cross x in box


I'm trying to create a section viewport on a really simple model of a house

there's nothing unusual about it!

but when i create section viewport (to a new or existing sheet layer) i just get a tiny box with a red X cross in it.

I've tried making sure the layers and classes are on and messed around with a few settings but nothing seems to work

2020-03-24 (4).png

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It looks like an Empty Viewport. Have you clicked the Layers and Classes buttons in the OIP (Object Info Palette) to make sure the layers and classes are set to visible there as well as in the Navigation palette?

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