Jump to content
  • 0
jnr

No downloadable resources for you, 2020, SP3

Question

Anybody else unable to get online resources to download? I get this when I try to drag over a random tree:1457389046_Screenshot2020-03-1819_03_17.thumb.png.af83819681f3cc2baee60f71c36102e8.png

Share this post


Link to post

16 answers to this question

Recommended Posts

  • 0

Just seeing this before the update.

The libraries must be down, Vectorworks Package Manager is glitching.

Share this post


Link to post
  • 0

well...  🙂

 

yep - same behaviour with SP3 here.

Edited by bcd

Share this post


Link to post
  • 0

I guess it's time to go drink and wait until they open in the morning.

Share this post


Link to post
  • 0

sounds like a good plan - I can think of one beer I'll be staying away from

Share this post


Link to post
  • 0

@jnr & @bcdI think it may be related to the permissions settings for this folder.

 

Please try the following solution and confirm for me if it fixes your issue:

 

1.       Right click on the Vectorworks 2020 Application folder

2.       Choose ‘Get Info’

3.       At the bottom expand ‘Sharing & Permissions’

4.       Confirm that your Username is listed with Read & Write privilege

5.       If not, unlock and click the plus button at the bottom left corner to add your username with Read & Write privilege

6.       Once you’ve added your username with read & write privilege, click the gear menu at the bottom left and choose ‘Apply to Enclosed Items’.

7.       In the upper left corner of the Resource Manager in Vectorworks, click on the gear icon. Choose Refresh Libraries. 

Share this post


Link to post
  • 0

Juan:

 

That did not solve the issue. It worked before SP3, now doesn't. Also getting an error message when the application starts up that it cannot connect to the server (I have service select). I remember this being an issue in the past and had to do something in the application library, but can't remember what it was.

Thoughts?

 

-J

Share this post


Link to post
  • 0

Also the package manager that was completely blank now shows all libraries available for download (but no image on the left). Its as if it can't read libraries that are already installed.

Share this post


Link to post
  • 0

Thanks Tim.  Happy to have you all look at my desktop remotely if that helps. 

Share this post


Link to post
  • 0

That appears to have fixed it. Thanks for looking into it.  The beer was good 🙂 last night.

  • Like 1

Share this post


Link to post

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Answer this question...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


 

7150 Riverwood Drive, Columbia, Maryland 21046, USA   |   Contact Us:   410-290-5114

 

© 2018 Vectorworks, Inc. All Rights Reserved. Vectorworks, Inc. is part of the Nemetschek Group.

×
×
  • Create New...