LarryO Posted March 11, 2020 Share Posted March 11, 2020 I posted an issue that I continue to have with rendering 3d objects under the Trouble Shooting section. See Why are these lines rendering? Another user added their "me too" statement to which I responded with additional information. Now suddenly that forum indicates that the issue has been answered, which it has not. Am I expected to repost whenever someone comments instead of supplying an answer in an effort to have it recognized as an outstanding issue??? Larry 1 Quote Link to comment
E|FA Posted March 11, 2020 Share Posted March 11, 2020 I've never really understood this either, but I think it becomes a little more official if you submit a bug report: https://www.vectorworks.net/support/bugsubmit Similarly, I think the only way for a feature request to have a chance of being noticed is if it is posted to the appropriate forum section: https://forum.vectorworks.net/index.php?/forum/19-wishlist-feature-and-content-requests/&do=add If someone has better info, please chime in. Quote Link to comment
Vectorworks, Inc Employee jcogdell Posted March 12, 2020 Vectorworks, Inc Employee Share Posted March 12, 2020 There are several ways to have this addressed by Vectorworks, You can post it on the trouble shooting forum as you have done and get help from the community. As @E|FA suggests you can submit a bug report or make a feature request using the links in his post. A third option is to contact our tech support team directly using the link below https://www.vectorworks.net/support/help They will work with you to find a solution. Quote Link to comment
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