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TedCharlesBrown

Renderworks missing?

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I am trying to export a Collada file, but it seems that I am missing Renderworks? I have done this a million times before... This is a new install, am I missing something?

 

This menu command is not authorized for use in this product.

When I start Vectorworks it says I have a license with Designer and Renderworks. Using 2020 SP2.

 

Edited by TedCharlesBrown

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@TedCharlesBrown If you are running windows, make sure to run all updates. now, if you are on a Mac, could you confirm what version of iTunes are you running? there is an outstanding issue with Maxon see kbase article: https://support.maxon.net/kb/faq.php?id=60

If none of these fixes your issue, please contact us at tech@vectorworks.net

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