Donald Wardlaw Posted February 16, 2020 Share Posted February 16, 2020 I launched VW 2019 and I got an alert to update to 2020, said no, and then a note to download an update to 2019, SP 3.1. First it automatically updated the downloader. Then it brought up a dialog to get the service update. The writing was all in Chinese, or asian Kanji. It Said SP 3.1. When I saw the chinese letters I quit. I relaunched VW 2019 and checked for updates. It says I'm running SP 3. It said it was up to date. What is going on? Running a virus scan on hard drive now. Donald Quote Link to comment
DBruhnke Posted February 17, 2020 Share Posted February 17, 2020 @Donald Wardlaw Current version... Vectorworks 2019-SP6-522773 Chinese characters? RUN AWAY! Hopefully the virus scan came up empty. Quote Link to comment
Donald Wardlaw Posted February 17, 2020 Author Share Posted February 17, 2020 ClamX says clean. I'm wondering whether some server at the VW end was corrupted, or whether it was just a snafu where I got a dialogue for a language specific version of VW. And since I did download an update to the updater, but not the update itself, I wonder if the updater even though it looks ok, might in the future corrupt things when I do an update. The updater had english characters, the dialogue to down load the actual VW update had Kanji. Is there a way to check or replace the updater? Quote Link to comment
DBruhnke Posted February 17, 2020 Share Posted February 17, 2020 4 hours ago, Donald Wardlaw said: Is there a way to check or replace the updater? @Donald Wardlaw Did you try here... https://www.vectorworks.net/support/downloads/product-updates?version=2019 Quote Link to comment
zoomer Posted February 17, 2020 Share Posted February 17, 2020 On 2/16/2020 at 8:30 PM, Donald Wardlaw said: The writing was all in Chinese, or asian Kanji. It Said SP 3.1. When I saw the chinese letters I quit. I hadn't really noticed your post. I had the same with VW 2019 : Quote Link to comment
zoomer Posted February 18, 2020 Share Posted February 18, 2020 11 hours ago, DBruhnke said: @Donald Wardlaw Did you try here... https://www.vectorworks.net/support/downloads/product-updates?version=2019 It only offers VW 2019 SP5 ? I already have VW 2019 SP5.3 on Windows Interestingly, on macOS I have VW 2019 SP6 ! Quote Link to comment
DBruhnke Posted February 18, 2020 Share Posted February 18, 2020 4 hours ago, zoomer said: It only offers VW 2019 SP5 ? My bad. Thought this was providing the updater only, not the VW installer itself. Quote Link to comment
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