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kcarter

Crashing when printing on Catalina

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I recently updated to mac OS Catalina. The majority of the time when I pull up the print dialog box VW crashes. It seems to be happening 75% of the time in different  files. I am running mac OS 10.15.3 on an iMac (late 2015) VW 2020 sp 2.1

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The print drivers are up to date for Catalina. I am going to try deleting the printer and adding it back to see if that helps.

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I have reinstalled the print drivers, deleted and added the printer back.. It still crashes when I use command - P to open the print dialog box. The print dialog box doesn't even open before everything disappears. I have printed through the file menu and publish without any crashing. I am experience no crashing in any other software while printing other than VW. Any insight would be much appreciated.

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@kcarter I mainly want to make sure I understand the above post properly. It seems you are only crashing when using the shortcut? You are able to Go to File > Print and print that way successfully all the time? That seems very odd to me since Command + P should do the exact same thing as going to File > Print as far as I know.

 

Can you post the model of the printer in question?

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I used the File>print only a few times and it hasn't crashed using that method. It probably crashed 95% of the time printing today. I am so used to command>p I do it without thinking. The printer is a konica minolta BIzhub C224e.

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