kcarter Posted February 13, 2020 Share Posted February 13, 2020 I recently updated to mac OS Catalina. The majority of the time when I pull up the print dialog box VW crashes. It seems to be happening 75% of the time in different files. I am running mac OS 10.15.3 on an iMac (late 2015) VW 2020 sp 2.1 Quote Link to comment
Vectorworks, Inc Employee Tamsin Slatter Posted February 13, 2020 Vectorworks, Inc Employee Share Posted February 13, 2020 Check to see if your printer manufacturer has issued a new driver that has Catalina compatibility. Quote Link to comment
kcarter Posted February 13, 2020 Author Share Posted February 13, 2020 The print drivers are up to date for Catalina. I am going to try deleting the printer and adding it back to see if that helps. 1 Quote Link to comment
kcarter Posted February 14, 2020 Author Share Posted February 14, 2020 I have reinstalled the print drivers, deleted and added the printer back.. It still crashes when I use command - P to open the print dialog box. The print dialog box doesn't even open before everything disappears. I have printed through the file menu and publish without any crashing. I am experience no crashing in any other software while printing other than VW. Any insight would be much appreciated. Quote Link to comment
Guest Alex Sagatov Posted February 14, 2020 Share Posted February 14, 2020 @kcarter I mainly want to make sure I understand the above post properly. It seems you are only crashing when using the shortcut? You are able to Go to File > Print and print that way successfully all the time? That seems very odd to me since Command + P should do the exact same thing as going to File > Print as far as I know. Can you post the model of the printer in question? Quote Link to comment
kcarter Posted February 14, 2020 Author Share Posted February 14, 2020 I used the File>print only a few times and it hasn't crashed using that method. It probably crashed 95% of the time printing today. I am so used to command>p I do it without thinking. The printer is a konica minolta BIzhub C224e. Quote Link to comment
bob cleaver Posted February 15, 2020 Share Posted February 15, 2020 We do not print from VW but publish a PDF and then print from Preview app We find the formatting is lacking when printing from VW direct Quote Link to comment
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