Restore full version from Viewer

[Mike C]

I forgot to renew/borrow my license serial from the network dongle before leaving work for the weekend, and found myself needing to access a drawing, so downloaded and installed the Viewer.

 

Once I returned to work, I could not find a way to "restore" my full version without completely uninstalling and reinstalling the application.

 

Did I miss something?

 

VW2016 Spotlight

Windows 10 64 bit

Dell Alienware

[JuanP]

@Mike C 

On 1/26/2020 at 5:22 PM, Mike C said:

Once I returned to work, I could not find a way to "restore" my full version without completely uninstalling and reinstalling the application.

 

The Viewer is a different installer so technically there is no way to restore to a full/professional version from it. However, your professional/full version was not modified by installing the viewer in your system both are two different applications.

 

I hope this helps.

 

[Mike C]

Thanks for the reply, Juan.

 

Your answer is what I assumed going in, but here's what happened:

• Viewer hijacked my desktop icon
• Viewer hijacked my Start folder icon
• Double-clicking on a drawing would only open Viewer
• Right-clicking on a drawing and choosing "Open With..." only gave me Viewer as an option
• There were not separate entries in the "Programs and Features" panel to just select "Viewer" to uninstall, only "Vectorworks 2016"

I tried everything I could think of...  Any other options I missed?

 

Thanks.

[JuanP]

@Mike C This is very interesting. I need to run some test to check this out. However, after uninstalling and reinstalling you are back up and running, is that correct? if not please contact us tech@vectorworks.net and we can help you directly.