cberg Posted September 9, 2005 Share Posted September 9, 2005 I did a quick search of this topic and did not see exactly what I was looking for. Hopefully I am not repeating something already discussed... I am trying to set up multiple users on our office graphics machine. We are running Mac OS 10.4.2, on an imac G-5. There seems to be a problem when I set up multiple user accounts. Vector Works only works on the account that I originally loaded the application in. When I try to open the application in my second user account I get an error message that says that the file is damaged or corrupt. I have tried to fix the permissions, without much success, but I am wondering about the best protocol for fixing this problem. Thanks. Quote Link to comment
DDDesign Posted September 9, 2005 Share Posted September 9, 2005 What account did you originally load VW in? Was it the admin or another user(your) account? I found I had to load into the admin account, and then make sure that permissions were set to read+write for the other users- including myself. Quote Link to comment
cberg Posted September 9, 2005 Author Share Posted September 9, 2005 Basically the computer was set up with only one user account. Then Vectorworks was loaded. After that, a new user account was created. I might try to unload VW and do a re-install in the first main user account, then set my permissions for both accounts and see if that fixes the problem. Quote Link to comment
cberg Posted September 9, 2005 Author Share Posted September 9, 2005 And here is an interesting update to this question... So I installed VW 11.0 on the main administrator user account. I was able to change the permissions and get the secondary user access to the program. However when I went through my update process to 11.0.1 and then to 11.5.0, I was not able to able get VW to work on the secondary account by fixing the permissions. This did not seem to be the case on my laptop which runs OSX 10.3.9. Quote Link to comment
Guest Posted September 9, 2005 Share Posted September 9, 2005 Make sure you set Read Write permissions for everything when getting info on the VW Folder. This includes expanding the Details section and ensuring Read Write is set for everything here too. Quote Link to comment
elacroix Posted September 10, 2005 Share Posted September 10, 2005 This did not work for me. OS X 10.4.2, VW 11.5.1. Quote Link to comment
Zeibin Posted September 21, 2005 Share Posted September 21, 2005 Me neither. OSX 10.4.2 and VW 11.5.1. I've made the entire VW folder (and all enclosed files and folders) Read/Write/Executable for all of the owner, group and other users. I also copied over the VW preferences to the new user (and adjusting the ownership/permissions on those too). Still won't work for other users. I would really, really appreciate it if NNA could make this work out for us. Puh-lease! Puh-lease! [ 09-20-2005, 09:10 PM: Message edited by: Zeibin ] Quote Link to comment
Guest Posted October 13, 2005 Share Posted October 13, 2005 If, after checking permissions (including the details and applying to all subfolders) this doesn't work, contact Customer Service to have an 11.5.1 install CD sent to you. The problem only happens with the updaters. The CD install does not have this problem. Quote Link to comment
Fred Perkins Posted October 14, 2005 Share Posted October 14, 2005 I've just run into this same problem. Is there any fix? Fred Perkins Quote Link to comment
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