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Clarissa Pacheco

Clarissa Pacheco

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Trying to setup VectorWorks 2019 on a new laptop. Have uninstalled from the old laptop, but when I log into my student account it does not give me the option of downloading the program. Any help would be greatly appreciated.  Desperate in Ottawa!

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Actually, sorry, I think the question need to be a bit broader....is it possible to cancel the serial number and get a new one?  I need to have the student version working on my new laptop.   Thanks!

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@Clarissa Pacheco In order to install VW in a new computer you do not need a new serial#. Could you tell us if you are getting an error message? if you need the download link installer for 2019: 

Win - http://release.vectorworks.net/latest/Vectorworks/2019-NNA-eng-win

Mac - http://release.vectorworks.net/latest/Vectorworks/2019-NNA-eng-mac

also feel free to contact our tech support team at catech@vectorworks.net 

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