Jayme McColgan Posted January 12, 2020 Share Posted January 12, 2020 hey guys, whats the proper way to get a fixture added to the fixture mode library database? need them to use vision for a previs show. Ovation B-1965FC https://www.chauvetprofessional.com/products/ovation-b-1965fc/ Ovation B-565FC https://www.chauvetprofessional.com/products/ovation-b-565fc/ Quote Link to comment
Vectorworks, Inc Employee klinzey Posted January 13, 2020 Vectorworks, Inc Employee Share Posted January 13, 2020 If you are a member of Vectorworks Service Select you should use the Spotlight Fixture Request Form. https://serviceselect.vectorworks.net/support/fixturerequestform otherwise you can fill out the fixture request form on the Vision page https://www.vectorworks.net/en-US/vision Please request a specific fixture mode in needed for each fixture. Active Vision Pro users receive priority service so be sure to include your serial number in your request so we can verify your license status. Quote Link to comment
Jayme McColgan Posted January 13, 2020 Author Share Posted January 13, 2020 Thanks guys, ill do the vision request Quote Link to comment
Terry Smith Posted January 14, 2020 Share Posted January 14, 2020 Can anyone tell me how long the turn around time usually is? Quote Link to comment
Terry Smith Posted January 14, 2020 Share Posted January 14, 2020 Fair enough. Let me ask the real question then: I recently submitted requests for Prolights Eclipse FS and for the Astera AX3. Is there a way to know when those might be available? Quote Link to comment
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