Domfoff Posted December 17, 2019 Share Posted December 17, 2019 Hiya, I'm having trouble with opening the company's 2018 Vectorworks program via a dongle with the allocated serial number. A colleague and I share this dongle and hers works, but when I switch to my account on the same computer it says that the serial number is invalid. Please advise on how to rectify this situation. Cheers, Dom :) Quote Link to comment
0 Administrator JuanP Posted December 17, 2019 Administrator Share Posted December 17, 2019 @Domfoff It could be due couple of things: Make sure the last 6 digits of the dongle number matches the last 6 digits of the Vectorworks serial#. Maker sure the version of the installer matches the Vectorworks serial number. if the problem persists, I will recommend you to contact your local tech support : http://www.ozcad.com.au/support/support.php Quote Link to comment
Question
Domfoff
Hiya,
I'm having trouble with opening the company's 2018 Vectorworks program via a dongle with the allocated serial number.
A colleague and I share this dongle and hers works, but when I switch to my account on the same computer it says that the serial number is invalid.
Please advise on how to rectify this situation.
Cheers,
Dom :)
Link to comment
1 answer to this question
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.