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Crannaig

Activation failed

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We are trying to change from VW 2014 (Dongle) to 2020 (activation code). When trying to install the Site Protection software, we get Activation failed, because the key is being used on another machine etc.  Contacted UKtech and was given another key to try but get the same message despite this key having only been used on this machine. Can you advise?  

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