I just had the tech guys build me 2 profiles for fixtures I will be using in China. They emailed me and they show up in the new fixtures area of Service Select. I downloaded that file and added the fixtures to my favorites file. They show up, but there are no fixture modes shown. If I go to other, they are not shown under their respective manufacturers. I think that I've had this issue in the past and they have had to send me the WAD file. This is true on a Mac and on a PC.
The fixtures do not show as available in Vision 2020 at all, even after updating the library. Also true on a Mac and a PC,
Also in VW 2020, no matter what fixture type I insert, there is never a GDTF fixture mode available, and selecting other brings up the correct dialog box, but all that is available are generics.
I emailed back to the guys who built the profiles but the email was returned as undeliverable.
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bhorowitz
I just had the tech guys build me 2 profiles for fixtures I will be using in China. They emailed me and they show up in the new fixtures area of Service Select. I downloaded that file and added the fixtures to my favorites file. They show up, but there are no fixture modes shown. If I go to other, they are not shown under their respective manufacturers. I think that I've had this issue in the past and they have had to send me the WAD file. This is true on a Mac and on a PC.
The fixtures do not show as available in Vision 2020 at all, even after updating the library. Also true on a Mac and a PC,
Also in VW 2020, no matter what fixture type I insert, there is never a GDTF fixture mode available, and selecting other brings up the correct dialog box, but all that is available are generics.
I emailed back to the guys who built the profiles but the email was returned as undeliverable.
Any suggestions?
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