KevinR Posted October 21, 2019 Share Posted October 21, 2019 HI, Currently when I try to use the Insert Connection Tool + Insert Drop from Braceworks, with any Truss Symbols (Vectorworks or My Own), It hard crashes the software. I have attempted this with many different truss types and brands. All crash the software. Currently it is unusable for me. Other options I've tried are the straight truss tool, curved truss tool and combinations with Truss Symbols. All Seem to crash. Process will go as follow: Insert Truss symbols to any length Copy/Paste (or add new truss) above/below current truss. Add Hoists (Or don't. Doesn't affect outcome) Proceed to use Insert Truss tool (Vertical offset doesn't affect outcome) Click Top Truss The moment the mouse reaches the bottom truss, VWX will freeze and crash a few seconds later. The most Progress I've achieved was getting x1 connection from top to bottom when using different truss at the bottom. But will crash as soon as inserting a second drop. Using the Place Structural Element On Top/Below works fine. My Current Setup: VWX 2020 SP1 Win 10 64bit Intel Core i7-7700K @4.20Ghz 64GB Ram Nvidia Geforce 1080 Ti 1TB SSD All Drivers and Updates are up to date. I've tried doing this in VWX 2019, which works 100%. Opening the same file in 2020 and repeating the same steps crashes. Any help would be appreciated. Thanx in advance Quote Link to comment
J.cole Posted October 21, 2019 Share Posted October 21, 2019 I am experiencing the same issue and have sent VW a test file along with the crash log with no response yet. Quote Link to comment
Vectorworks, Inc Employee jcogdell Posted October 22, 2019 Vectorworks, Inc Employee Share Posted October 22, 2019 Hi Guys I've been trying to recreate your issue in 2020 sp1, but at the moment it is working fine for me (using both the insert drop command or the insert connection tool). Could you PM me your problem files so I can investigate further? Thanks Quote Link to comment
KevinR Posted October 23, 2019 Author Share Posted October 23, 2019 (edited) Hi Both So I've reinstalled VWX and did the test again without SP1. Everything was working perfectly. Reinstalled SP1, problem returned. @jcogdell , So seems the issue is within SP1. Hope this helps narrowing down the issue. Edited October 23, 2019 by KevinR Quote Link to comment
Mike Wright Posted October 29, 2019 Share Posted October 29, 2019 I am also having this problem Interesting that it is an SP1 problem, I will roll back. Quote Link to comment
KevinR Posted October 29, 2019 Author Share Posted October 29, 2019 Hi Mike I haven't heard back from VWX since i mentioned that SP1 might be the issues. If you do roll back, let me know if it helped. Quote Link to comment
Mike Wright Posted October 29, 2019 Share Posted October 29, 2019 I haven't rolled back yet but I can confirm that the problem does not manifest in VW2019 so I'm just going to take the whole project back to that Quote Link to comment
Mike Wright Posted October 29, 2019 Share Posted October 29, 2019 Do you know where I can get VW 2020 SP0? Doesn't appear on the downloads page Quote Link to comment
KevinR Posted October 30, 2019 Author Share Posted October 30, 2019 There isn't a download for SP0. You have to uninstall VWX and reinstall. Then not download SP1 Quote Link to comment
Mike Wright Posted November 5, 2019 Share Posted November 5, 2019 There is now a bug filed for this. Expected fix in SP2 Quote Link to comment
Vectorworks, Inc Employee jcogdell Posted November 21, 2019 Vectorworks, Inc Employee Share Posted November 21, 2019 This is now fixed (with the release of sp2) Quote Link to comment
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