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Problem with 'locked' Project Files and Dropbox?


Christiaan

Question

Got to work this morning and we're finding we can't do anything with any of our Project Sharing files. If we try to edit a Working File we're getting the attached message. Same message in v2019 or v2020, macOS 10.14 or 10.15, which makes me think it's a Dropbox issue.

 

Is anybody else experiencing this? We've had to convert them to standard vwx files to continue working on them for now.

 

1010652136_Screenshot2019-10-14at10_58_29.thumb.png.4631f7cfd4f09b88f7013b5faed07551.png

Edited by Christiaan
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8 answers to this question

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Unsure. I didn't explicitly update anything, but I'm not sure if dropbox does it automatically.

 

I'm currently running v82.4.155 on MacOS 10.14.  Most other users are on 10.13.

 

Another user did re--download and install dropbox while troubleshooting and is having the problem.

 

Thanks,

 

Jeff

 

 

 

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