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Simon B

Can't See Anything In Workspace After Updating To VW2020


Hi All, 


I've recently updated to VW Architect 2020 and I cant see anything I draw in the workspace... I've tried importing models that I've previously made (and are perfectly visible) in VW19 but I cant see anything on the layers set to visible, I can however click and drag across the blank screen and then objects etc. appear highlighted in the Object Info Pallete...


I've checked the obvious things like class visibility but everything seems normal, I just cant see anything other than a blank canvass, not even a cursor grid :( 


I'm sure it's a simple fix but I cant figure it out, can anyone help?


Thanks In Advance 



Vw Troubleshoot Image.png

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Hi @Simon B,


Are you able to see your drawing if you click on fit to objects or does it zoom out?

Would you be able to send over a copy of this file so that I can investigate the issue.


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Hi @Adam Robinson , 


I'm afraid not, I tried fit to objects and still can't see anything unfortunately. 


I've DM'ed you in order to figure out how best to send you the file. 


Thank you for trying to help! If there's anything else you can think of it would be much appreciated! 




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