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katharinealexander

Student Extension

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I need to renew my student license and having read some of the other conversations on this forum I understand I need to request an extension through the Vectorworks Student Portal. However I can't see where to do that and when I login to my account it just keeps telling me I need to update my account but then says 'your account could not be updated. Please help.

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Hi Katharine

If you are able to login to the student portal, you are almost there. If the portal is asking you to update your account, it's because some of the fields are blank, Enter some information where it is asking for phone numbers and extension numbers (these fields have become mandatory somehow along the line), and then you will be able to save the details. After that's done, you'll be able to request the extension of your licence.

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