Jump to content
Junochama

Expired student licence

Recommended Posts

Hello! I have created student licence account before but my computer was not good enough to use it so I bought a new computer and tried to download it again. I realized that my licence is expired already.

 

Could you let me know if it is possible to use same account to download it on new computer and if so please tell me how to do it.

Or should I create a new student account with another email address?

 

Thank you very much for your help in advance!!

Share this post


Link to post

@Junochama No need to create a new account. go to student.vectorworks.net and request an extension of your current 2018 version or even better request 2019. 

 

if you still have issues please contact us at uktech@vectorworks.net

 

 

Share this post


Link to post

Thank you very much for your prompt reply!

 

Could you tell me how to request 2019 version?

I logged in my account but could not find it. 

 

Thank you very much for your time!

Share this post


Link to post
33 minutes ago, Junochama said:

Could you tell me how to request 2019 version?

sure, log in to your student account then click on download and then you should be able to see the option to request 2019. If this is not the case please contact us at uktech@vectorworks.net

Share this post


Link to post

Thank you very much for your prompt reply! 

I sent mail to support and got same reply as well. I am very impressed with your customer support! Thank you very much!

  • Like 1

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

 

7150 Riverwood Drive, Columbia, Maryland 21046, USA   |   Contact Us:   410-290-5114

 

© 2018 Vectorworks, Inc. All Rights Reserved. Vectorworks, Inc. is part of the Nemetschek Group.

×