Luzelle Posted June 20, 2019 Share Posted June 20, 2019 Hi, I have applied for an extension on my student license but it doesn't seem to be going through the system and when I try to open the software it requests that I put in a new serial number - any advice? I have an upcoming deadline and really need to get this sorted ASAP! Quote Link to comment
Vectorworks, Inc Employee Tamsin Slatter Posted June 20, 2019 Vectorworks, Inc Employee Share Posted June 20, 2019 Looking at our records, I can see that the extension request was approved by the team and the licence is active. The process is not automated, as the team needs to check the application. But this has been approved this morning. Quote Link to comment
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