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Hayley Barnes

student license extension not working

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Hi - applied for the extension but haven't had any updates or feedback as to how long it will take? 

 

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Hi Hayley

It's a manual process I'm afraid. But I've just approved your extension, having reviewed the information you supplied. Good luck with your course!

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Hey!

 

 

I have the same issue. I have already applied for extension a few time and still don't have it. 

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Hi - applied for the extension but haven't had any updates or feedback. Have followed all the instruction but Vectorworks is still saying my licence has expired. How long will it take? 

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On 6/15/2019 at 10:36 AM, Igne said:

Hey!

 

 

I have the same issue. I have already applied for extension a few time and still don't have it. 

Looking at your account, I can see that there is no proof of enrolment uploaded. We do need to see evidence that you are studying on an eligible course, so please upload either a letter from your tutor, or a student card, that shows details and dates for the course. Then, the team will review and approve if everything is in order. I'm afraid this is a manual process.

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Hey Tamsin,

 

Thank you for your reply. I've tried to upload my proof many times but it says that my acount could not be updated. Can I send you photo of my student card by mail or other way ? 

 

 

Many thanks,

Igne 

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47 minutes ago, Igne said:

Hey Tamsin,

 

Thank you for your reply. I've tried to upload my proof many times but it says that my acount could not be updated. Can I send you photo of my student card by mail or other way ? 

 

 

Many thanks,

Igne 

Please email it to uktech@vectorworks.net (UK students only please), and the team will take a look.

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