Jump to content
  • 0
sandii

Nomad App PDF android issue

Question

Hi,

 

I created a pdf through the nomad app on my android phone. See below. I could not read the numbers. I then when onto another phone (and i phone this time) and i could see the numbers quite clearly. See attached screenshot.

 

Can someone help me with why this is occuring?

iphone screenshot 2.PNG

iphone screenshot.PNG

Android screen shot.png

Share this post


Link to post

8 answers to this question

Recommended Posts

  • 0

Hi @sandii,

 

I work with the team who develops the Nomad mobile app. We are able to reproduce the problem you are seeing and we will investigate it. I will post an update when it becomes available.

 

Thanks,

Iskra Nikolova

  • Like 4

Share this post


Link to post
  • 0

@inikolova hi Iskra, just put the Nomad app on my android device, crashes out everytime when trying to use the AR viewer 🤔

Share this post


Link to post
  • 0

Hi @milezee,

I am sorry to hear that you are having troubles using the AR viewer. Can you please provide more details? What device and OS you are running on? Is Nomad crashing as soon as you enter the viewer, or is it crashing at the point when it is trying to load your model? If it crashes when it is trying to load the model, you can try reducing the size/complexity of the model. I posted some tips on how to do that here: 

 

Share this post


Link to post
  • 0
Posted (edited)

@inikolova file size is tiny, 2.5mb, using LGV30 android device, it crashes instantly after the viewer has found a surface and I tap the screen to place 🤨

Edited by milezee
extra info

Share this post


Link to post
  • 0

Hi @milezee,

The file size is not the biggest factor when it comes to handling files in AR mode. What matters more is the polygon count. I see that this model has 19706 faces - see the attached screenshot. I realize that this is a Vectorworks symbol from the library, but it has a lot of faceted geometry. Unfortunately, this type of model cannot be handled by the AR viewer engines at the moment. We are actively looking to find a solution for these types of problems in the future.

 

Best regards,

Iskra Nikolova

Screen Shot 2019-06-17 at 5.24.55 PM.png

  • Like 1

Share this post


Link to post
  • 0

@inikolova ok i see, I hope you guys can sort a solution as this makes the AR viewer completely useless for any of the interior scenes we work on

Share this post


Link to post
  • 0

Yes, this is definitely high on our list of priorities! 

  • Like 1

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

 

7150 Riverwood Drive, Columbia, Maryland 21046, USA   |   Contact Us:   410-290-5114

 

© 2018 Vectorworks, Inc. All Rights Reserved. Vectorworks, Inc. is part of the Nemetschek Group.

×