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Hanna D'Elia

How to keep Vectowrks open?

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I have installed Vectorworks 2018 yesterday. I am about to use it. I double click on the shortcut icon on the cree. Vectorworks opens. it stays open for about 5 seconds, and then disappears form the screen. I have a pc. Can anybody help me?

Thanks.

Hanna 

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@Hanna D'EliaThis can be caused due to outdated graphics cards drivers, follow the instructions from HERE and if the problem persists contact tech support.

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Thank you JuanP. My apologies for the delay to give you feedback. I needed a weekend to get back to this. I can see that my laptop does not have an external card, in spite of the hardware requirements being higher than the minimum.  I was not told about the graphic card requirements. 

Could you please let me know what you suggest?

Thank you for your help.

Kindest regards,

Hanna

 

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