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Deactivating a licence for from a machine using educational licence

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Hello, 

 

Is it possible to deactivate a licence  from a machine when using an educational account. For a normal  account it says to contact you dales representative. 

 

 

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If you reach out to Technical Support, we can reset the activations for you.

 

tech@vectorworks.net

 

Thanks,

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12 minutes ago, jblock said:

If you reach out to Technical Support, we can reset the activations for you.

 

tech@vectorworks.net

 

Thanks,

Several software programs I use have at least one of the following options with regard to (de)activation:

1. Deactivate from one of the programs menus/buttons

2. Deactivate by uninstalling the program

3. Deactivate through the personal account at the software company

4. Deactivate all existing activations when installing on a (new/restored after crash etc.) computer when you exceed the allowed maximum number of installs. This would mean other installs cannot run until activating again on one of the other computers but at least the user would be in control.

 

I think any software program using online activation should offer at least one of the above, or better... one of 1and 2  and also one 3 and 4 in case 1 or 2 cannot be used (e.g. computer crash). This will put the user in control and will be quite useful when support cannot be reached (e.g. holidays or outside business hours).

 

Some sort of deactivation by the user option/possibility has been requested before several times and the response was to the extent that the need is understood and sort of considered.

 

When is Vectorworks going to get some mechanism(s) that gives the user control to deactivate installed copies themselves instead of having to go through support or worse having to wait for several days during holidays/weekends?

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