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I am trying to request the Ayrton Bora and Mistral for Vision but I cannot get the request form to submit (https://www.vectorworks.net/en/vision). I have tried the Safari and Firefox browsers. Anyone else experiencing this?

 

 

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Perfect, I'll check Service Select. Thanks guys

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Just tested, seems to be working fine now.  any of the requests sent through the Service select will be moved over.

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32 minutes ago, Rob Books said:

Just tested, seems to be working fine now.  any of the requests sent through the Service select will be moved over.

 

Hey Rob, can you clarify... does this mean you found no problems with the form, or that you found problems and it is now fixed?

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I had no problems with it, the form submitted, checked for the ticket, and it was where it was supposed to be.

 

we had problems a couple of weeks ago that the Web guys fixed.

 

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I think I figured out the issue. The form won't submit without inputting a phone number.

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Posted (edited)

Well that would explain it. No red astrick indicating a required field next to Phone, and I know I didn't fill that in last time I tried to submit.

 

@Rob Books Did you fill this field when you tested the form?

 

Edited by LJ TMS

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it autopopulated for me when I went to enter my name.  I will talk to the Web folks and ask them to add the asterisk to it, or remove the requirement  whichever is needed.

 

Thanks,

Rob.

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