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Mik

VW2019 SP3 Update stuck in a loop

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When I click "More info" on the VW update window, my PC asks if I want to allow it to make changes to my computer (yes) and then I get the following window:

VW2019UpdateWdw.thumb.jpg.d595ca935884f3195aa462d2f8aee380.jpg

 

I click update, it counts to 100%, then asks if I want to allow it to make changes to my computer again, I click yes and the "updater needs to be refreshed" window again.

Anyone else seeing this?

 

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Does the same occur after rebooting the machine entirely? 

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Contact tech@vectorworks.net, there is a set of folders that can be reset to correct this I believe but I don't have a list of them offhand and they should, and I think the regular preference reset isn't enough to cover it all.

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