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doug shaffer

Error Message with VW2019 SP3 installation attempt

Question

Hello -

I am attempting to install update to SP3 - Vectorworks Architect 2019 

Mac OSX Mojave - latest version.

It seems to go through the whole process then an error message indicates that the installation failed.  See attached screen capture.

Any thoughts as to what might be going on?

Thanks -

Screen Shot 2019-03-22 at 10.27.00 AM.png

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Guest arobinson

Hi Doug,

 

Do you have any antivirus software installed which could be blocking the update?

 

If not then please try reinstalling Vectorworks using the latest download as this will have SP3 packaged with it.

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Thanks, arobinson -

 

That's what I ended up having to do.  All is working now.

 

Doug

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