Zoom - Fit to Objects not working

[Markus Barrera-Kolb]

I'd hoped that SP3 would remedy this, but for me Zoom > Fit to Objects is still not working (running VW Arch 2019 under Windows 10). Anyone else encountering this? I'd spoken with a tech a while back who confirmed that it was a known issue under SP2. Basic functionality whose absence definitely impacts my workflow negatively!

[zoomer]

Had this a few times too.

 

Normally it works well for me.

I think the problem that OpenGL is hanging and isn't able to show any geometry at that time.

Most times I need to switch between Top Plan and 3D View to show my geometry again.

[Markus Barrera-Kolb]

Yeah, unfortunately it's not working at all on my end. No matter what the view, render mode, or Navigation Graphics settings...

[Marissa Farrell]

@Markus Barrera-Kolb

Could you try renaming your user folder to something like "2019_old" and restarting VW, then try again?

[zoomer]

Hmmh,

a new SP3 thing or did it get worse ?

 

Just opened VW by a File from Explorer,

- empty OpenGl 3D view

- yellow rulers

- just a single 12345e52637 number instead of ruler scale

 

Fit View failed.

Switching Num+0 for Top Plan and Num+1 for OpenGL Iso

did work(around) again.

 

"Best Performance" on Windows 10 latest with RTX 2070 here.

Edited March 21, 2019 by zoomer

[Marissa Farrell]

15 minutes ago, zoomer said:

Just opened VW by a File from Explorer,

- empty OpenGl 3D view

- yellow rulers

- just a single 12345e52637 number instead of ruler scale

 

Last time I ran into this, it was a corrupt file.

Can you send me that file privately?

[Markus Barrera-Kolb]

Marissa—with a fresh VW user folder it does now work. Thanks! Now to copy over my workspace, plugins, and re-configure my preferences and palettes...

[Marissa Farrell]

By chance, if you haven't deleted the old user folder, could you zip it up and send it to me in a private message? I may be able to narrow down where the issue is.

[Markus Barrera-Kolb]

...just brought over my old workspace and now it's not working again. When I switch back to one of the default workspaces it works—I'll have to see if I mistakenly added a conflicting shortcut; otherwise perhaps the workspace is somehow corrupt?

[Marissa Farrell]

Very possible that it's a corrupt workspace, and I sure do know how not fun it is to recreate those 🙂

I'll dig into the folder you sent me and let you know if I get anywhere, please also update me if you figure it out in the meantime!

[Markus Barrera-Kolb]

I did look and see that the shortcut assignment for the Fit to Objects command was correct, so likely something else in the workspace is indeed corrupt. I've customized a lot, so I definitely don't cherish the thought of re-creating it. Do you know if there's a way to print out a summary of the customizations? Thanks!

[zoomer]

1 hour ago, Marissa Farrell said:

 

Last time I ran into this, it was a corrupt file.

Can you send me that file privately?

 

Unfortunately again the typical super NDA stuff.

 

But you may be right,

there is imported Revit stuff in it and if I remeber correct,

when editing, at least one of the Symbols from a Revit Family

I saw the rulers showing coordinates far from File Origin.

(Although the blue origin was near (?))

 

 

38 minutes ago, Marissa Farrell said:

Very possible that it's a corrupt workspace, and I sure do know how not fun it is to recreate those 🙂

 

Is there a way to repair them (for you) ?

And are there any other, hidden files, with known potential to corrupt,

in our User Folders, which will be only be rebuild after the whole

User Folder is gone ?

 

[Marissa Farrell]

1 minute ago, zoomer said:

Unfortunately again the typical super NDA stuff.

Understandable!

 

1 minute ago, zoomer said:

Is there a way to repair them (for you) ?

And are there any other, hidden files, with known potential to corrupt,

in our User Folders, which will be only be rebuild after the whole

No automated repairs, all by guess and check.

There's no real way to know which file(s) are causing the issue, to my knowledge. My approach is usually remove one folder at a time and relaunch until I find where the culprit is and then try to diagnose from there.

[zoomer]

I had corrupt Workspaces in the past that I had to recreate.

But I think my current Workspace is running 3 Versions already 👍

 

So far I had never larger problems or need to delete my User Folder.

 

But if I had to ...

 

15 hours ago, Marissa Farrell said:

remove one folder at a time and relaunch until I find where the culprit is and then try to diagnose from there.

 

The approach would be,

Hide User Folder to check if it was the problem

a) if not,

move it back

b) if yes,

start adding things back in new recreated User Folder one by one

to narrow it down ....

 

For me using a Workgroup Folder,

it shouldn't be a big problem to recreate the User Folder as there isn't much in there.

Custom Workspace(es) and a few DWG or Magic Wand Settings,

the few VW Pref Settings are easy to recreate from scratch.

I think that is what I have done manually from VW 2018 to VW 2019 Migration anyway.

[Marissa Farrell]

22 hours ago, Markus Barrera-Kolb said:

Do you know if there's a way to print out a summary of the customizations

 

Workspaces are stored in your user folder as .vww files, which are essentially .xml files; you could probably poke through there to check customization info, though it won't be so user friendly.

It's likely possible to write a script that could make it more readable, but I don't have the time right now.

[ilimatiare]

@Markus Barrera-Kolb Ha! could I use your help about now Markus : ) Searching for answers about how to migrate my workspace a new computer and here ya are. Couldn't resist saying hi. Hope you're doing great buddy - always miss you! 

 

Now to get my workspace to work again...