Robert NewBarn Posted March 11, 2019 Share Posted March 11, 2019 When I add dimensions in annotations mode in Viewport, it crashes (or massively slows) my programme. I use VW2019 SP2. Any advice? - is this unusual?? Quote Link to comment
0 Vectorworks, Inc Employee PVA - Admin Posted March 11, 2019 Vectorworks, Inc Employee Share Posted March 11, 2019 Get in touch with tech@vectorworks.net directly for this, especially if you are using macOS 10.14 Mojave. Quote Link to comment
0 Robert NewBarn Posted March 11, 2019 Author Share Posted March 11, 2019 Thanks - Yes I'm Mojave 10.14 - is it a known issue? Quote Link to comment
0 Vectorworks, Inc Employee PVA - Admin Posted March 11, 2019 Vectorworks, Inc Employee Share Posted March 11, 2019 It can be, if you are able to alleviate it by doing the very strange troubleshooting step of undocking your Object Info palette and leaving it simply undocked, then this is a known bug that will be corrected in 2019 SP3. I believe however that there are other steps support will want to perform on that machine as well. 1 Quote Link to comment
0 Robert NewBarn Posted March 11, 2019 Author Share Posted March 11, 2019 Well I have to admit I was sceptical at your suggestion - my Object Info palette is never really docked anyway. But I pushed it right outside the VW screen area ... and it worked! (having previously wasted a tonne of time updating the software, etc with no effect) Thanks Jim! Quote Link to comment
0 HEAT Architecture Posted March 12, 2019 Share Posted March 12, 2019 Similar problem here (Vectorworks hangs for five minutes when a dimension is selected - this is in the drawing layer), but sadly undocking the Info palette doesn't help. [VW2019 SP2 and Mojave 10.14.3] Quote Link to comment
0 Robert NewBarn Posted March 12, 2019 Author Share Posted March 12, 2019 Undocking the palette only works sporadically for me - and when I save/close the file I get the beachball... sigh. Quote Link to comment
0 Vectorworks, Inc Employee PVA - Admin Posted March 12, 2019 Vectorworks, Inc Employee Share Posted March 12, 2019 Then most likely this issue is the Mojave bug that we were able to put a workaround in for for SP3. No public date for it yet, but should be within the next few weeks. 1 Quote Link to comment
0 MmcC2323 Posted March 4, 2020 Share Posted March 4, 2020 Hello - All - I have just updated my vectorworks software and operating system and it seems to be happening again. I know this chain was from last year but has anyone seen a similar issue come up recently? 2 Quote Link to comment
0 JJN Posted March 26, 2021 Share Posted March 26, 2021 This has been happening to me on VW2018 with Mojave. Not been a problem until suddenly it has started happening in the last week.. possibly Mojave did some update in the background without me knowing... Undocking the OI worked with regard to text edit problems but VW is still freezing on the dimension edits. Quote Link to comment
Question
Robert NewBarn
When I add dimensions in annotations mode in Viewport, it crashes (or massively slows) my programme. I use VW2019 SP2.
Any advice? - is this unusual??
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