Jump to content
  • 0
AnaRF

Display Flashing and Changing Colours

Question

I've just purchased a new laptop (HP Spectre x360) and have suddenly encountered a problem that with Vectorworks that I have not experienced on my previous machines (despite this one being much better and having a far better display/screen resolution). The screen, seemingly without reason, started flashing and changing colour. This is only on the area of the screen that is used for drawing- the surrounding control panels and palettes are unaffected. And equally, it is fine when I minimise the window or switch windows. I am attaching some videos of the problem to this post. 

Any ideas would be greatly appreciated!

I am using Vectorworks 2019.

 

Share this post


Link to post

5 answers to this question

Recommended Posts

  • 0

Reply back with the dxdiag file from that machine please, I can take a look: 

 

Share this post


Link to post
  • 0

Change the VW>Preferences>Display>Navigation Graphics to Best Compatibility.

Share this post


Link to post
  • 0
1 minute ago, AnaRF said:


It looks like your machine has two graphics cards, an integrated Intel model which is currently active, and a Radeon RX which is not being used. Normally there is a Crimson or Catalyst control panel accompanying Radeon RX cards, in there you should find settings that allow you to enable the dedicated/high power graphics card. Apologies, on AMD products this menu can change and I am not exactly sure where the switch for it may be. HPs website may also list steps for how to do this on that machine specifically.
 

23 minutes ago, bcd said:

Change the VW>Preferences>Display>Navigation Graphics to Best Compatibility.


This should help in the meantime until you can switch to the other card, then you can put this back to Best Performance.

  • Like 1

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

 

7150 Riverwood Drive, Columbia, Maryland 21046, USA   |   Contact Us:   410-290-5114

 

© 2018 Vectorworks, Inc. All Rights Reserved. Vectorworks, Inc. is part of the Nemetschek Group.

×