Extending student license

[dt25]

Hello all

I'm a student using Vectorworks for the first time.

I have downloaded from the Student Portal and used the serial number provided. This worked for a few weeks, however now, whenever I launch Vectorworks it asks me to activate and then says 'Vectorworks cannot be activated because your software license has expired.' The program then closes.

I have uploaded my student ID again on my account last week, however the issue has still not changed.

I uninstalled and reinstalled the software too, but still no change.

Could anyone suggest how to fix this problem?

Any assistance would be great!

Thanks!

 

[Sonia_chow]

@JuanPThank you for your help and my university is in Australia.

 

[JuanP]

16 hours ago, Sonia_chow said:

Thank you for your help and my university is in Australia.

Please try again - your license has been extended. 

[DaineB]

On 11/13/2021 at 8:37 PM, JuanP said:

Please try again - your license has been extended. 

Hi, I'm having the same issue.

 

Could you help at all?

[JuanP]

@DaineBTry now - if the problem persist, please contact uktech@vectorworks.net

[SophieGonzalez]

13 hours ago, JuanP said:

@DaineBTry now - if the problem persist, please contact uktech@vectorworks.net

Hi JuanP,

 Guess what? I'm having the same exact issue. I just submitted an extension. Can you help me please? My posts keep being hidden.

 

Thanks,

 

Sophie

[JuanP]

@SophieGonzalezLicense extensions usually take a day or two to get approved. I just approved yours, so you should be okay now.