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Extending student license

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Hello all

I'm a student using Vectorworks for the first time.

I have downloaded from the Student Portal and used the serial number provided. This worked for a few weeks, however now, whenever I launch Vectorworks it asks me to activate and then says 'Vectorworks cannot be activated because your software license has expired.' The program then closes.

I have uploaded my student ID again on my account last week, however the issue has still not changed.

I uninstalled and reinstalled the software too, but still no change.

Could anyone suggest how to fix this problem?

Any assistance would be great!

Thanks!

 

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@Ariel Kregal Unfortunately, I couldn't find your information in the Student Portal using your forum email or name. If you can send me this info via direct message, I'll be happy to assist you.

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@Naomi Bailey There is an issue with opening the .pdf file uploaded to the site to approve the license extension. Please DM the file and i'll be happy to approve your license ASAP.

 

Juan P.

 

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Hello!

 

I am trying to extend my licence for VW 2020. I have uploaded my new student ID, reinstalled the software, entered the new licence number, but am still being told that the licence has expired. 

 

Can you help please? 

 

Many thanks, 

Emma. 

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Hello, 

 

I am trying to renew my student license and was wondering if someone could help me out. 

 

Best

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I am having the same issue. I renewed my credentials, applied the new serial number, but when it goes through the online activation, I get the invalid serial number message and the program closes. Restarted and tried again, no avail. Can you help?

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@Jodi your license has been extended. Have a great weekend!

 

 

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I'm having the same issue after trying to extend my student license. It keeps saying that my license has expire and that my serial number is invalid (even though I copied and pasted the serial number). I'm not sure what to do. I've tried redownloading it 4 different times. 

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