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Extending student license

Question

Hello all

I'm a student using Vectorworks for the first time.

I have downloaded from the Student Portal and used the serial number provided. This worked for a few weeks, however now, whenever I launch Vectorworks it asks me to activate and then says 'Vectorworks cannot be activated because your software license has expired.' The program then closes.

I have uploaded my student ID again on my account last week, however the issue has still not changed.

I uninstalled and reinstalled the software too, but still no change.

Could anyone suggest how to fix this problem?

Any assistance would be great!

Thanks!

 

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Your license looks like it should be active until November of 2019, and should be working right now. Contact tech support directly with the last 6 of the serial number you're using and they can see whats happened.

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Hello,

 

I am a final year architecture student, my Vectorworks lisence seems to have ran out part way through the term. I am definitely still studying, have requested the lisence extension as it suggested, including proof of student ID but have not had a response or update to lisence code. Currently can’t use Vectorworks but desperately need to for my final year thesis. How long is it likely to take for the extension to be granted. My graduation date has always been the same so confused as to why it expired when it did. 

Thanks in advance 

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Hello,

 

I am a final year architecture student, my Vectorworks license  seems to have run out part way through the term. I am definitely still studying, have requested the license extension as it suggested, including proof of student ID but have not had a response or update to lisence code. Currently can’t use Vectorworks but desperately need to for my final year thesis. How long is it likely to take for the extension to be granted? My graduation date has always been the same so confused as to why it expired when it did. How long should I expect the request for extension to be accepted? Or have I done something wrong? I expected it would be automated. Would be very grateful if someone could offer advice. 

Thanks in advance 


 

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Hi Laura

I have approved the extension this morning. The approval process is manual I'm afraid, and we always have a long list to work through on a Monday morning. But your licence is now good until the end of your course.

Good luck with your coursework.

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Hi, I have requested an extension to my Vectorworks student licence this morning. How long should it take to activate?

Cheers, 

M

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My Vectorworks student license expired last week, I am in my final year of masters. I have uploaded my student status letter and requested an extension - how long does this normally take to process?

 

Cheers,

M

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Hi, my student license has expired and I have followed the steps on renewing the license but it still says my student license has expired. I'm not sure what to do; I have a project due in fairly soon. Thanks!

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@Jim Wilson  I'm having the same issue - My extension has been accepted but it keeps asking mew to activate . I have re-downloaded but not installed and now I can not even launch the original .  Would you be able to assist, please?  Thanks!

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Hi,

 

could you approve my student license aswell as I am waiting fro renewal way too long. Thanks

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3 hours ago, Ugniblnac said:

Hi,

 

could you approve my student license aswell as I am waiting fro renewal way too long. Thanks

It looks like this was already approved, is it still not working for you now? It looks like it was approved within 20 minutes of being requested.

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Hello, 

 

I am having some trouble extending my license. I can't seem to find the "request an extension" link. I really need my license extended as soon as possible as I have a project due.

 

Thanks.

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