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Alexander Ronse

VW 2019 Student Edition cannot open student drawings

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Hello all,

 

I recently downloaded the new Vectorworks 2019 Student Edition as my previous version expired. 

I am currently experiencing a major issue with it. 

 

I can no longer open drawings that I had created in my previous student edition. 

When I attempt to open a drawing, an error message appears stating: 

 

"This file was saved in the student edition of vectorworks. Files saved in the student edition cannot be opened in the professional version."

 

I have always used a student version and the current version is also a student version. However, it is claiming that it is a professional version. 

 

I cannot open any drawings anymore. As I am working on content from last semester, this is incredibly inconvenient. 

Would there be a way to work around this issue rather than have to draw everything completely from the start?

 

Thanks in advance for your help, 

 

Alex

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Hi Alex
I'm sorry to hear you are having problems. I'm not sure what's gone wrong here, but I have asked the tech support team to contact you on Monday to look into it.

I am sure there will be a resolution which will not involve a redraw.

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