I'm a US student using Vectorworks for the first time. I posted my student enrollment on my account and updated several times, but my expiration date has always been within 30 days. I have tried contacting the UK office (my course is based in the UK), but was told that the UK system wouldn't allow her to approve my license. I have contacted the US office with no response, yet. Strangely, I have received automated responses stating that my educational license and extension has been approved; however, there is no change to the expiration date in my account status. I would greatly appreciate assistance, as I have assignments due.
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skarp
Hi,
I'm a US student using Vectorworks for the first time. I posted my student enrollment on my account and updated several times, but my expiration date has always been within 30 days. I have tried contacting the UK office (my course is based in the UK), but was told that the UK system wouldn't allow her to approve my license. I have contacted the US office with no response, yet. Strangely, I have received automated responses stating that my educational license and extension has been approved; however, there is no change to the expiration date in my account status. I would greatly appreciate assistance, as I have assignments due.
Thanks!
Stephanie
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