Patrick West Posted December 28, 2018 Share Posted December 28, 2018 You have to be kidding me. After installing Service Pack 6 for Vectorworks 2018, I can not longer edit callouts. When I click on them, the program crashes. Why would you do this to us?! I can't describe how painful this is. I can't use 2019 because I can't click on my existing EAPs, and I can't use 2018 because I can't edit callouts. Can we please get a working program?! Quote Link to comment
Vectorworks, Inc Employee iborisov Posted January 2, 2019 Vectorworks, Inc Employee Share Posted January 2, 2019 Hello, Would you give us more details about the problem? Is there a crash or hang for long time? Try to edit the callout when the object info palette is undocked. If this is not help try edit the callout after the workspace is changed. Thanks. Quote Link to comment
Patrick West Posted January 2, 2019 Author Share Posted January 2, 2019 Hello Iborisov, Thank you. When I undocked the OIP I was able to edit callouts without any issues. More info: When I try to edit callouts from existing 2018 models there is a long hang. I have waited 1.5 hours and still have not regained control of the program or able to edit anything. Any new files generated in Vectorworks 2018 do not experience this problem. Undocking OIP allows me to edit callouts. Mac OS Mojave 10.14.1 iMac late 2015 i5 core 32 GB 1867 Mhz DDR3. And radeon R9 M390 2048 MB Quote Link to comment
Vectorworks, Inc Employee PVA - Admin Posted January 2, 2019 Vectorworks, Inc Employee Share Posted January 2, 2019 We have had reports here that a full preference reset should also resolve this, but it's significantly more invasive procedure than just undocking the OIP: 1 Quote Link to comment
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