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Window/door - ID TAG

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Hi all, 

I'm using now Vw2019 and this is happening to me, 


I usually use the ID Tag option in the window and door tool to identify and now on the elevations it just shows a blank square while it should show the id tag, am i doing something wrong or missing a tick somewhere?


See attached pictures

ID tag - is how it shows in Elevation mode
ID tag 1 - is in Section Mode

ID tag 2 - is the Elevation Properties

ID tag 3 - is the Background render settings


All the classes are showing up, if i go to the model it shows normally and in the Window/Door Settings it shows on the preview. 

EDIT: missed the information that in the WINDOW/DOOR tool the options "Show Tag in 2D" and "Show Tag in 3D" are ticked.


Many thanks in advance for the help, and WISH YOU ALL A MERRY CHRISTMAS and  HAPPY NEW YEAR! 😄

ID Tag 1.jpg ID Tag 1

ID Tag 2.jpg ID Tag 2

ID Tag 3.jpg ID Tag 3

ID Tag.jpg ID Tag 

Edited by FBernardo

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