labels arbitrarily move far away from fixtures

[mjunderdog1]

Hello VWX peeps,

 

I am having another intermittent, but, seemingly "randomly persistent" issue.  That is, often, after I've worked on a fixture or a group of fixtures, their labels, i.e. channel, or circuit, will move a distance away from the actual fixture.  There seems to be no pattern, and, when this issue happens, the distances that the labels move also seem to have no pattern.  sometimes they're far away.  Sometimes they're only 50-60' feet away.  This one, in attached screenshot, is 300-400' away.  I had just grouped several fixtures, and numbered their channels, via the shift-option-command-N function.  At first I saw that the channel hexagons appeared right where they should.  Then, when, I tried numbering a second group of fixtures, I noticed that the channel hexes had move the distance you see in the screengrab.

 

 

Anyone know what is going on here?  And how I can remedy this?

 

Thanks.

 

Regards,

Edited December 15, 2018 by mjunderdog1

[mjm]

12 hours ago, mjunderdog1 said:

Hello VWX peeps,

 

I am having another intermittent, but, seemingly "randomly persistent" issue.  That is, often, after I've worked on a fixture or a group of fixtures, their labels, i.e. channel, or circuit, will move a distance away from the actual fixture.  There seems to be no pattern, and, when this issue happens, the distances that the labels move also seem to have no pattern.  sometimes they're far away.  Sometimes they're only 50-60' feet away.  This one, in attached screenshot, is 300-400' away.  I had just grouped several fixtures, and numbered their channels, via the shift-option-command-N function.  At first I saw that the channel hexagons appeared right where they should.  Then, when, I tried numbering a second group of fixtures, I noticed that the channel hexes had move the distance you see in the screengrab.

 

 

Anyone know what is going on here?  And how I can remedy this?

 

Thanks.

 

Regards,

Sooo irritating when this happens, arbitrary is the correct adjective.

 

[markdd]

The way I have found that will sort it out is to open the edit window of any label legend symbol. Do nothing and then close it again. The labels (almost) always are restored. I have not had this problem in 2019 so I hope that its now fixed.

[mjm]

Awesome, love me some workaround.Thanks @markdd. And I do occasionally still run across this in 2019.

[mjunderdog1]

good to know, markdd.  I, too, have found a workaround:  select the offending fixtures, go into the OIP and click the "replace fixture" button.  Replace with the exact same fixture, and, viola!  It corrected the issue for me.

[Charlie Winter]

I've often encountered this issue when entering an ISO view or flyover and then return to Top/Plan where I find my labels exploded as shown above.

[Guest Yordan Kostadinov]

Thanks for pointing at this issue! Two other possible workarounds are to use the Refresh Labels button in the Lighting Device OIP, or execute Refresh Instruments (Ctrl+/).
I would be grateful if you send me a file with exploded labels, so we could research further (the file will be used only for internal testing purpose). Any additional information on how to consistently reproduce the problem is welcome.

Regards,

Yordan