VW 2019 SP 2 will not open file but SP1 will

[colin smart]

We have a large 3D file which opens fine in VW 2019 SP1 but when we open opn a computer with SP2, fails to open. Luckily we kept one PC with SP1 otherwise we would be in trouble.

 

File is attached - any ideas of how to fix? We cannot roll back the rest of the office to SP117053 Master Site Plan.vwx17053 Master Site Plan.vwx

[zoomer]

I also had a file that crashed VW 2019 SP2.

 

I was converting 2017 or 2018 files to VW 2019 which worked ok.

But there was one 2017 Container File, which had 2 Files referenced only,

Building + Environment.

That started to load, asked for Reference update, loaded and did some

things but then crashed.

Maybe because that File has saved all the previous version geometry

of the references in itself and also updating references wad too much

 

But in my case I tried to convert the Container File from 2017 first by

my VW 2018 to 2018 which worked fine. I also deactivated visibility

of complex visibility and that worked fine.

And finally I was also open and convert that 2018 Container file to 2019

in my VW 2019.

[ssinclair]

I have the same issue where I cant open a file in VW2019 SP2 as it crashes but I can in VW2019 SP1. Help Please! 

A-100.vwx

[michaelk]

ssinclair

 

Welcome to the forum!

 

I'm able to open it on my computer using 2019 SP2.  (MacBook Pro, OS 10.12.6)

 

Unlike Zoomer's file, yours has no references, and no real 3D geometry.  So that can't be the problem.

 

There is a "hidden" viewport on the sheet layer.  It's a viewport of the site at a scale of 1:2.772, but it's cropped down to a tiny blank spot.  I don't think that would matter, but just in case creating a layout that - if printed - would be between 1/2 and 1/3 the size of your actual project does matter, you might want to look at that. 😁

 

And in case Zoomer's solution of going through 2018 is the key, here is your file in 2018.  I changed the detail levels to low, (which made no difference).  See if your 2019 SP2 will open this.

A-100 v2018.vwx

[ssinclair]

@michaelk 

Thank you very much for the answer and prompt reply.  I went in SP1 and deleted that viewport with the wrong scale and now it works in SP2  (lucky I still had a valid trial with SP1 installed elsewhere)

 

Thank you!

[michaelk]

Glad it worked!