Tallulah Posted July 19, 2021 Share Posted July 19, 2021 Hi There, I'm having the same issue as users above, however due to COVID Lockdowns in my state I am unable to go into college and receive an updated student card. My previous student ID should have my graduation date on it, is it possible to use it for extending my license? Thanks, T Quote Link to comment
Administrator JuanP Posted July 19, 2021 Administrator Share Posted July 19, 2021 @Tallulahyour license extension has been approved. Please try again and let me know if you still have issues. have a fantastic week! Quote Link to comment
David Neale Posted October 14, 2021 Share Posted October 14, 2021 Hi. I'm afraid it's my turn to add to the chorus of "Sam problem here". I sent in my creds for extension of my educational version but keeping receiving the message: Vectorworks cannot be activated because your software license has expired. Quote Link to comment
Marco_Louka Posted November 10, 2021 Share Posted November 10, 2021 I have the same problem of reactivating the software. I uploaded my enrollment certification on my online account and requested an extension. I received a new serial number but unfortunately, it does not work. The programme worked with me for a year, however now, whenever I launch Vectorworks it asks me to activate and then says 'Vectorworks cannot be activated because your software license has expired .' The program then closes. Thanks for your help and support. Quote Link to comment
Administrator JuanP Posted November 12, 2021 Administrator Share Posted November 12, 2021 @Marco_LoukaYour license extension was approved. Please try again and let us know. If the problem persist, please contact Academic Team AcademicTeam@vectorworks.net Quote Link to comment
Namyel Posted December 29, 2023 Share Posted December 29, 2023 I realize this thread hasn't been updated recently, but I'm also experiencing the same issue. Can anyone assist me? Quote Link to comment
Administrator JuanP Posted December 29, 2023 Administrator Share Posted December 29, 2023 @Namyel To better assist you, we will need some additional information. Please submit a support request via https://customers.vectorworks.net/support Thanks Quote Link to comment
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