I'm teaching a series of classes here in the world Down Under. Most of my student get the 30-Day trial in order to partake and then choose their purchase path post-classes.
I currently have two students who mid-way through the day are now unable to save work. Here's a list of interesting things happening;
Autosaving still works on files they were able to save previously (5 minutes apart - 10 iterations worth as my advised settings)
The Save, Command-S and the Save As dialogs don't function, just result in a full program crash instantly.
Restarting the computer has no effect.
It's as though 2-3 hours into the class their computers now refuse to save documents - new or old!
One of them is going to do a re-install tonight although as you can imagine it's incredibly frustrating for them.
Has anyone encountered this in any form? Any ideas of things to try?
They're both using relatively new MacBooks (2016/17) High Sierra - super standard specs.
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James Russell
Hi all,
Hope you're enjoying the VW2019 release...(ish).
I'm teaching a series of classes here in the world Down Under. Most of my student get the 30-Day trial in order to partake and then choose their purchase path post-classes.
I currently have two students who mid-way through the day are now unable to save work. Here's a list of interesting things happening;
It's as though 2-3 hours into the class their computers now refuse to save documents - new or old!
One of them is going to do a re-install tonight although as you can imagine it's incredibly frustrating for them.
Has anyone encountered this in any form? Any ideas of things to try?
They're both using relatively new MacBooks (2016/17) High Sierra - super standard specs.
Let me know!
*Sigh* - J
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