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nikihoops

viewport update crashes VW19

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Hi all

 

More often than not when I update a viewport or all viewports my VW 2019 SP1 crashes. Its getting very frustrating now. Finding myself saving my work before I update viewports just incase but occasionally I do forget! (my autosave is set at every 5 minutes but that doesnt always seem to happen!)

 

Hoping for an easy fix. Its not a large or complicated file either. (52.2mb) 

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@nikihoops would you mind messaging me a copy of the file so we can take a look? Thanks for your help!

 

Best Regards,

 

Tim Connors

Senior QA Specialist

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Hi Tim

 

Sorry I've been meaning to update my post. I have spoken with technical support UK and George has sorted it out; fresh install I think. 

 

Do you still want to take a look at the file incase? 

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@nikihoops Thanks Niki, if it seems to be fixed by the fresh install we should be good, but if you see any more crashes or other problems please send along the file.

 

Best Regards,

 

Tim

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