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Title Block Manager crashes VW2019 Sp1

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Thanks for the quick reply Nikolay.


Below is the report. Will send a recording soon.


Faulting Application Path: C:\Program Files\Vectorworks 2019\Vectorworks2019.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: Vectorworks2019.exe
Application Version:
Application Timestamp: 5bb74e7c
Fault Module Name: Vectorworks2019.exe
Fault Module Version:
Fault Module Timestamp: 5bb74e7c
Exception Code: c000041d
Exception Offset: 000000000232a085
OS Version: 10.0.17134.
Locale ID: 7177
Additional Information 1: 271a
Additional Information 2: 271a08f73f70cd6626d3305e440f8c09
Additional Information 3: 5539
Additional Information 4: 55398d777c3411aca77c6fd0a98838c9

Extra information about the problem
Bucket ID: 7374a24ceb5bbd5300ac791e3712250b (1201468371280995595)

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  • Vectorworks, Inc Employee



Thanks, this helps a lot, but I am still not able to reproduce the crash.

Is it crashing always for you or only sometimes? Could you tell me what exactly are you doing before the crash occurs? It would be best if you give me the steps from the very opening of the file until the crash.


Best Regards,

Nikolay Zhelyazkov

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  • Vectorworks, Inc Employee

@Oliver Hauser


I found out where the crash comes from, but I am still not able to reproduce it. And without reproducing it, if I make a 'fix', I cannot be sure if it will actually fix the problem or not.

That is why I need more information on that how to reproduce the issue, what was done before the crash.

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  • Vectorworks, Inc Employee

@Oliver Hauser


First of all, thanks for the detailed feedback and for not giving up on this! 🙂

I was finally able to reproduce this issue. In the end, this is not the crash from the initial crash report that you have sent me.

What is happening here, is that the Title Block Manager is trying to load the folder that is located at "..\..\..\..\" relatively from the active file. There seems to be big folder hierarchy that is causing VW to freeze, why traversing it. There is a fix about that in SP-2.

However, as a workaround, you could place your file in 4-5 empty folders each next placed in the previous like "Folder1/Folder2/Folder3/Folder4/Folder5/<file here>". Let me know if the workaround fixes the problem.


Best Regards,

Nikolay Zhelyazkov

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